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Refunds and cancellations

Last updated 15 November 2026

This policy applies to paid passes for AI Agent Summit 2027. Showcase packages and partner packages are covered by the agreement you sign on acceptance.

1. Transfers

You can transfer your pass to a colleague free of charge up to 7 days before the Summit. Email the new attendee's name, email, phone, organisation and job title to [email protected].

2. Refund schedule

  • More than 30 days before the Summit: full refund, less a ₹500 processing fee.
  • 15 to 30 days before: 50% refund.
  • Less than 15 days before: no refund, but you can still transfer the pass up to 7 days before.

3. How to ask for a refund

Email us with the subject "Refund request" and your registration reference. Approved refunds go back to the original payment method within 14 working days.

4. Not refundable

  • Showcase and partner packages, except as set out in your agreement.
  • Travel, accommodation and visa costs.
  • Payment gateway and bank charges.

5. If we cancel or postpone

If we cancel the Summit for reasons other than force majeure, you get a full refund. If we postpone it, your pass is valid for the new date, or you can ask for a full refund within 30 days of the announcement.